Silktide made accessibility feel manageable instead of overwhelming. It clearly identifies issues, prioritizes what matters most, and provides actionable guidance on how to fix them. It’s helped us move from not knowing where to start to having a clear, data-backed plan forward.
We’re especially pleased with their extensions and the visual heatmaps, which offer valuable insights into user behavior and make it easier to understand how people interact with our site.
Having used Silktide across multiple organisations, I have found it to be an indispensable asset for any digital team. What I like best is how it transforms accessibility from a guessing game into an actionable roadmap; it provides a clear score and tells you exactly what to fix and how to fix it.
Beyond UX, the technical SEO insights, such as meta description length and keyword focus, are spot on. It performs a comprehensive audit in minutes that would take a human a week to complete manually, ensuring the data is always fresh and relevant. I especially value the competitive benchmarking, which pushes us to aim higher than our peers. Whether it is catching broken links in PDFs, refining grammar, or monitoring reading levels, Silktide offers the 'quick wins' needed to improve a site on the spot.
Silktide has become a core part of my business-as-usual tasks. The addition of heatmaps has been a revelation, as it allows me to understand exactly how users are navigating the site, which information needs to be more prominent, and what pain points they are experiencing. This data is vital for making the experience better for them. Furthermore, the support is excellent. I have used the chatbot system previously, and the help and answers from the Silktide team are always quick and provide a clear explanation as to what went wrong. It is a powerful, all-in-one inventory and quality control tool regardless of your sector.
Silktide makes software to understand and improve websites, covering accessibility, SEO, UX, data privacy, and more. Our platform is used by organizations around the world to review millions of websites every year. We're a fully distributed global team with staff in many countries. Our headquarters are in San Francisco, US, and Derby, UK.
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