We used Halp for years before Atlasian has acquired it. Since then I was looking for a good alternative, we found it with Siit. The Slack intégration is so powerful and the AI bot is very cool. I will recommand it to any company who is looking to automate its ticketing system in Slack

As the CTO at Topo, what impresses me the most about Siit is its ability to centralize and streamline the handling of employee requests. The platform's intuitive interface allows for easy management of IT inquiries, which previously inundated me via Slack, distracting from my core responsibilities. Now, requests are neatly organized, prioritized, and can be addressed systematically, which has markedly boosted my productivity and allowed me to focus on strategic initiatives. The clarity and convenience Siit provides have become indispensable for daily operations.

I have been using Siit for few months and i have to say that is the best ticketing experience. Without leaving microsoft teams you can create a ticket to IT teams.