The account support team that took the time to fully develop & implement the chat flow structure

The automation helps direct visitors on our website.

The system works and easy to track the value it brings us on a daily number. People are also willing to give us more upfront info about themselves and the company vs our old forms. It's more of a natural flow over just getting the leads. This gives our leads a conversational start to working with us and not just a form to wait. Calendar scheduling is super nice too.