Siena AI is seriously amazing! They’re not just leading the AI industry—they’re completely redefining it. Every interaction feels like you’re their top priority, and they’re so focused on solving real problems in ways that actually matter. They bring together creativity, care, and incredible ideas in such an effortless way. Honestly, working with them is hands down the best decision you’ll make in the AI world! SO grateful for these amazing people and this incredible company. We started using them when they were brand new, and they have literally knocked it out of the park. They offer one step integration with many helpdesks, a "playground" where you can easily test out automations in a real life setting, and are constantly adding new features and improvements. Simple Modern LOVES Siena!

Siena empowers our agents to focus on high-touch tickets, ensuring they can provide extra care where it matters most, while handling Auto-Renew and Subscription questions faster than ever before.

Siena has been instrumental in building our Customer Success team. We have been able to automate the majority of our incoming customer inquiries with little backlash. Siena's ability to mimic human interaction, show sympathy, and convey confidence in each interaction has really helped build trust in our customer base as well as make them feel comfortable with us as a company. Their dashboard makes it easy to train, review, and build each persona to better assist each type of customer. Installation is very easy since we use Shopify and our CSM Kayla is awesome to work with! She's very knowledgable and always has something new for us to implement.