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SherpaDesk

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41 reviews
  • 2 profiles
  • 3 categories
Average star rating
4.4
Serving customers since
2012

Profile Name

Star Rating

27
11
2
1
0

SherpaDesk Reviews

Review Filters
Profile Name
Star Rating
27
11
2
1
0
John B.
JB
John B.
08/11/2025
Validated Reviewer
Review source: Organic

PSA that works and works VERY well!

RMM Alerts feeding into Sherpadesk, contract management, Quickbooks syncing for both contracts and hourly work, flexibility for any type of support contract whether it be fully managed customers or on a block of hour basis, Sherpadesk can support it all. The knowledgebase is an amazing addition as well, having all account data in tickets, KBs, invoices, Customer point of contacts, etc. Sherpadesk has made our lives so much easier! We do no tneed to reach out to support that often but when we do they are always right there with rapid response times.
DR
David R.
02/26/2025
Validated Reviewer
Verified Current User
Review source: Organic

Intuitive and full of features

It has cut our time dramatically working in the field. The on the fly estimate / quote creator is a great resource to have.
Verified User in Information Technology and Services
AI
Verified User in Information Technology and Services
12/20/2023
Validated Reviewer
Verified Current User
Review source: Organic

Simply easy to use and fantastic support.

easy to implement and fantastic technical support.

About

Contact

HQ Location:
San Francisco, CA

Social

@SherpaDesk

What is SherpaDesk?

SherpaDesk is a comprehensive help desk and professional services automation (PSA) solution designed to streamline customer support and business management for growing businesses. It offers a range of features, including ticket management, time tracking, invoicing, and project management tools, enabling service providers and IT teams to efficiently manage client support requests and internal operations. The platform is tailored for small to medium-sized businesses, providing an intuitive interface and robust functionality to improve productivity and service delivery.

Details

Year Founded
2012