Shelf is easy to use for creating new content. It's easy to edit existing content, and it's easy to delete content that is no longer needed.

The faceted search is by far our favorite feature. It makes finding specific content in our very large library of materials easy and efficient.

1 - The support you get from the folks at shelf is beyond any support you get anywhere else 2- Easy to set up 3- Easy to manage and maintain 4- Easy to map out complex process with a tool called decision trees 5- Easy to pull up stats on traffic 5- Easy to maintain updated articles; processes; info... with an integrated reminder system 6- Easy for staff to add comments to individual posts 7- Easy to manage rights and groups 8- Did I mention the support was good. Oh yes on point number one, uh, but worth mentioning again. THE SUPPORT IS OUTSTANDING!