How engaing the modules were for my team. Each employee had huge impacts from their learnings and saw themselves reflected in some of the videos. Each one shared their main take-aways from each set, shared them with the team (presentation style) and describedx how well these takes-aways were implemented in theri personal level of service. The tema collectively went from a 2.9 surveyh scorre to a 4.8 out of 5. They are enjoying this resource and have really taken their customer sedrvice and team work skills to the next level.

Folow up from the ServiceSkill represenative is awesome. I get constant touches from my rep. when updates are happening and how to optimize the learning process for my team. When new modules are added I get an e-mail so I can get my team working on the new modules.

Customer service is such a key in any line of business. Service Skills trainings is the best way to make sure that your employees are either get refreshers on the proper process or learn something new that will assist in the best practice of the industry standards.