The content is relevant, relatable, and delivered in a way to keep the attention of the adult learner. As a new-hire trainer, I often watch the same modules repeatedly, and they never get old! I always have a smile on my face, and giggle a little bit because of how entertaining these modules are. When I'm out in the real world as a consumer and experience poor customer service, I always have the urge to tell that company they need a prescription for the Telephone Doctor.

I have so much that I like best about ServiceSkills. The top of the list is Amy Lovett! She is a Rockstar! She is very knowledgeable and has been very patient with us. Second, the content is very applicable and actionable. So much of the content out there is very generic and vanilla. The ServiceSkill content is real-life and has a focus on servicing valued customers and clients. Lastly, the ServiceSkills library has everything we want and we didn't have to buy thousands of courses that will never get used. Every course has a place in our business and I can see every course being used in our organization.

The courses are short & fun; users can easily relate to the content.