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Sendbird

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4.6 out of 5 stars
81 reviews
  • 1 profiles
  • 7 categories
Average star rating
4.6
Serving customers since
2013
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Sendbird Reviews

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DS
Dhodraj S.
10/30/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Flexible Messaging Platform with Great Potential

|Sendbird
We've found Sendbird to be a fantastic chat solution for our apps. What rreally stands is how flexible their SDKs and APIs are, we were able to customise every aspect to match our business requirements, look and feel. The real time messaging just works beautifully. Our users can chat instantly without any lag or hiccups most of the times. This helped us not spending weeks figuring out the platform we could just dive in and start building.
Hari h.
HH
Hari h.
10/30/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Ai powered communication channel for customer support solutions

|Sendbird
I love how easy sedbird makes it to integrate chat into our app, especially with ai chatbot feature. the api is customizable and scales perfectly as our user base grows. the platform has everything we need for real time communication, from group chats to media sharing, plus great moderation tools to keep coversations safe. their dashborad is straightforward to navigate, and the documnetation is spoton so our dev team dont hit any roadblokcs. its been game changer for user engagements.
풀잎(judy) .
풀
풀잎(judy) .
10/30/2024
Validated Reviewer
Verified Current User
Review source: Organic

The optimal API platform for a successful messaging business

|Sendbird
Sendbird already offers various chat APIs. It’s an excellent platform where you can apply the appropriate APIs without the need for developing them yourself. If you’re considering introducing chat functionality, this is the easiest and best solution.

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HQ Location:
San Mateo, California

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@SendBird

What is Sendbird?

Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communications platform, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Headquartered in California, Sendbird is backed by ICONIQ, SoftBank, Tiger Global, Y Combinator, and other reputable investors.

Details

Year Founded
2013