I have appreciated all of the time the Opvia team has taken to work with our team in customizing our platform. They are always quick to respond to requests and proposed updates. The Opvia platform has been the ideal solution to our data management needs and has the ability to grow as we do too.
Opvia is relatively new in the market, when searching for a system which could fulfil both QMS and lab notebook functions for a small business it was the only real contender. Six months in and the support from the Opvia team has been amazing, we have worked closely with them and they take on board all our feedback and strive to make the system fulfill our requirements, the system is constantly evolving as a result and we can see there will be more and more uses for it in our business.
The platform is easy to use and it works well. However, the best thing about Opvia is the support team and the overall service. The rate at which suggestions are taken on board and implemented is really nice. Any difficulties I have had have resulted in a personalised service and support from somebody within the team expert on that feature.
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