Great customer support, with on hands training on the different features Seal offers. Flexbility in creating most of the different pipelines of work we intended. It's a tool that everyone in our team uses every day. From managing orders and printing labels, to having an integrated ELN and project manager tool, all in one place.
Unlike other QMS, I love the flexibility of using their platform for a wide range of purposes; from document version control, equipment management/maintenance and keeping track of training records (setting up notifications and reminders) to complying with accredication ISO standards by storing internal audit records, tracking of CAPAs, vendor management and also computerised system validation. The potential of their use is endless and we hope to use it not only for QMS but also for LIMS and ELNS and meta data storage.
I like that we can generate graphs and view them on dashboard to visualise status of records.
Opvia has great customer support and really listens to feedback and is constantly improving to fit their clients' needs. As with anything, it takes time to get use to a new system but it is really easy to implement.
Opvia's customer support and training are second to none and are always available when we need help or have any questions. The flexibility and customisation of the platform, make it very easy to use and have allowed our team to easily transition to this new system. As a result, the implementation and integration of the platform have been seamless, which has saved us both time and resources.
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