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Scott's Directories

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28 reviews
  • 1 profiles
  • 3 categories
Average star rating
4.7
Serving customers since
1957
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Star Rating

23
5
0
0
0

Scott's Directories Reviews

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Profile Name
Star Rating
23
5
0
0
0
Dawn L.
DL
Dawn L.
Senior Project Associate
06/21/2024
Validated Reviewer
Review source: Organic

Excellent service

Helps the brokers with new leads to generate new business
KC
Katleen C.
02/19/2024
Validated Reviewer
Verified Current User
Review source: Organic

I use Scott's frequently.

Great variation of results, from SMEs to large companies, from distribution to production, as well as service providers.
Dawn C.
DC
Dawn C.
Senior Account Manager
10/20/2023
Validated Reviewer
Review source: Organic

Amazing Service

Rabiya is fantastic and very prompt to respond when I have any inquiries or questions.

About

Contact

HQ Location:
Mississauga, CA

Social

@ScottsDirectory

Details

Year Founded
1957