This SDK offers a seamless plug-and-play experience, making it easy to create middleware tailored to your needs without dealing with server-related complexities or future scalability concerns, i use to setup ChatGPT to ask my customer to talk with agent and suggest back ecommerce product to buy, also i have setup that people use live channel and talk with all live user like youtube live feature, so its easy to use this is best part and also you own storage solution so its better and easy implementation

Customer Support and the developer implemtation.