Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.
I like that it allows us to search our Salesforce metadata using keywords and let our admins filter for specific metadata. The tool supports a good set of metadata types. Enough to justify the price.
it's Performing detailed requirements analysis, gap analysis and feasibility studies.Data migration services to streamline Salesforce migration projects Page Layout and Record Types, Profile and Role Hierarchy.
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