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Satrang Technologies

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5 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.1
Serving customers since
2012
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Category
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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Satrang Technologies Reviews

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Profile Name
Star Rating
3
2
1
0
0
Matt T.
MT
Matt T.
12/01/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

I get paid the big bucks to do this

its free, and its easy. Something else to use.
AK
Avesh K.
09/09/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Nice and Easy to USE Search Engine

Metadata search by satrang technology is a great tool to search within specific metadata rather than a complete search like google or bing etc. We can easily filter our metadata types, and that's within one click. Also, using this website we can see detailed report on metadata types and search.
Jeff W.
JW
Jeff W.
06/15/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

My Review

How user-friendly it is.I rarely need to ask my coworkers for help when navigating the platform. I get confused easily and this doesn't cause me confusion. So that's a good thing.

About

Contact

HQ Location:
Mumbai

Social

@satrangtech

Details

Year Founded
2012