With little to no coding experience, I was able to quickly learn WalkMe's interface and begin building complex solutions. As I have learned more about coding, specifically basic HTML and CSS, I have been able to further customize the user experience to better fit our company's branding. WalkMe has aided my team in building solutions to complex issues much sooner than our IT team has been able to troubleshoot the core issues saving hundreds of support tickets/customer support hours as well as boost sales with targeted experiences.

At its core, the objective of WalkMe's on-screen guidance relates very closely to my childhood experience. I grew up with a rather large family, and was one of very few who took a great interest in technology and innovation, looking up to great minds, such as Walt Disney. As my technical background began to develop, so too did the advancement of technology in the early 2000s, and I was always the one being pulled in to setup home entertainment systems, troubleshoot computer issues, and everything in between. As we moved into the age of smartphones and a world where computers became a normalcy everywhere, I could have only dreamed of a technology that could eliminate the need for me to assist a family member with the same issues repeatedly, over and over again. When I got the email in my organization that we were adopting this new technology called WalkMe and they needed someone with a technical background and a passion for helping others learn, I felt like I may have found my dream job. So, I would say what I like the best about WalkMe is its ability to help others learn and become educated to do their jobs better, and to make their lives' a little bit easier. It is WalkMe's ability to help others achieve something that they may not have had the confidence in thinking they could, that makes it great!

You automatically see the oragnizational char of the people that work in your company and know who to send what. And it has tones of features that can work very well with what my company needs. It is easy to use since it has those short cuts. Plus if you make a mistake you can redo something and fix it.