Better meetings and how to make sure you get participation across groups

Matt Benelli does a good keeping the group engaged and adds good color with personal stories. Sandler techniques & processes are digestible, easy to implement, and they work. It's nice how Matt says to add pieces of Sandler techniques we think could be helpful in our day. By no means does he insist his way is the best way.

Best practices I am immediately able to bring back and apply to my team