There was a free trial and a one-on-one demo which helped me understand what I could configure myself and that I could do it myself. I use it for donor management and was easily able to add my fields and hide fields I didn't need. I renamed my tabs and built reports and helped me organize my campaigns with my team.

The support team was very helpful in helping make the product uniquely work for our business needs. Implementation occurred before I arrived, but I had heard that they were very hands on in the product implementation process.

What I like best about Salesboom's software are actually the people behind the software. The on-boarding process involved direct communication with the CEO and fast-tracking live online demos to help with populating key customer and product information that previously only lived in scattered excel sheets. Salesboom helped me to envision the possibilities offered by their software that I didn't know were available to our small business. I'm perhaps most excited about the potential for customization in the future. Salesboom offers this in-house which doesn't seem to be a key offering with other CRM platforms out there. Salesboom feels more like a partner in our business than an arms-length service provider.