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Ruby

11 reviews
  • 1 profiles
  • 2 categories
Average star rating
3.7
Serving customers since
1993
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CK
Caren K.
08/21/2023
Validated Reviewer
Review source: Organic

Brings our office peace of mind, but frustrates our clients

We've been using Ruby for almost four years. It's made a world of difference having Ruby answer our calls so that our front office team can stay focused and not be pulled out of work to answer timely but not urgent inquiries.
RR
Rex E. R.
Owner at Law Offices of Rex E. Russo
02/02/2023
Validated Reviewer
Review source: Organic

Used for about 7 years. Started great, but downward spiral accellerating.

Calls are screened to cull out solicitors. Take messages and send to email. Great digital platform allowing call back from cell phone with option to have office number as ID.
SF
Sean F.
05/12/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Great virtual receptionist solution.

We love not having to answer all calls, and do any gatekeeping. We're able to set parameters for Ruby on how to route or handle calls appropriately. Well worth the money!

About

Contact

HQ Location:
Portland, US

Social

@Ruby

What is Ruby?

Ruby is a company specializing in virtual receptionist and live chat services, aimed at helping businesses of all sizes enhance their customer service experience. With its comprehensive solutions, Ruby assists companies in maintaining a professional image and building great relationships with callers and website visitors alike, ensuring no opportunity is missed. They offer a variety of services including answering calls, managing appointments, and handling customer inquiries with a personal touch that can be hard to find with automated systems. Their services are designed to function seamlessly with any business, providing a flexible, cost-effective solution for managing client interactions. Learn more about how Ruby can transform your customer service by visiting their website at [https://callruby.com](https://callruby.com).

Details

Year Founded
1993