RSS.com's customer service was one of the main reasons I chose them as my podcast hosting service. They're so kind, responsive, and efficient. They recently fixed a glitch that was preventing my show from playing--they tended to it quickly and on a weekend. This was just more evidence that I made the right decision.
SA
Simo Sakari A.
Writer, Composer, Filmmaker, Visual Artist, Podcaster, Film and TV Translator
RSS.com was my first choice when I started my podcast What Now with Simo in March 2020. More than four years and 70 episodes later at the time of this writing, I’ve never had reason to regret the decision. Like the title of my review says, RSS.com has provided all I wanted and nothing unwanted. I wished for a clean, professional, uncluttered experience both for myself and for my listeners, and this is what RSS.com has offered. Plus the few times I’ve needed technical support or an answer to an inquiry, their customer support has been spectacularly helpful, friendly, and prompt. In short, I can’t imagine a better podcast hosting experience.
Excellent customer service is everything and can make or break my decision to stay with a hosting service. At RSS.com, the customer service has been nothing but prompt, courteous and professional. I feel heard and understood when there's an issue. And the hosting service is so simple and easy to use.
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