Best Software for 2025 is now live!
Product Avatar Image

Route

Show rating breakdown
107 reviews
  • 1 profiles
  • 2 categories
Average star rating
4.5
Serving customers since
2019
Profile Type
Category

All Profiles

Profile Filters
Profile Type
Category

Profile Name

Star Rating

96
6
3
0
6

Route Reviews

Review Filters
Profile Name
Star Rating
96
6
3
0
6
RC
Ruben C.
08/06/2024
Validated Reviewer
Verified Current User
Review source: Organic

Nothing but wonderful experiences using Route

Nothing but wonderful experiences using Route. Their team takes care of the heavy lifting fixing customer shipping issues which allows us to handle other issues in a timely manner.
Chantel O.
CO
Chantel O.
02/23/2024
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review

Great reps for merchants

Merchant reps are nice and helpful. Chatting in is never stressful
EC
Echo C.
02/15/2024
Validated Reviewer
Review source: Seller invite
Incentivized Review

Super quick at responding and handling any issues

All of the reps I have spoken with work quickly and diligently to resolve issues. I know that if I tell a customer to make a claim that it will be an easy experience for them during a stressful time.

About

Contact

HQ Location:
Lehi, Utah

Social

@route

What is Route?

Route is a technology-driven platform that enhances the post-purchase experience for e-commerce merchants and their customers. The company offers solutions for order tracking, visual package tracking, and a seamless return process, ultimately improving customer satisfaction and retention. By integrating with various e-commerce platforms, Route helps merchants provide real-time updates and transparency regarding their shipments, making the online shopping experience more reliable and enjoyable. For more information, visit their website at https://route.com/merchants.

Details

Year Founded
2019
Website
route.com