Probably the coolest thing about Ringostat is technical support and the overall quality of service. My previous experience with the support team wasn't that great when I used another telephony and call tracking service. Therefore, I was surprised that the guys answer my messages and calls almost immediately. And the solution for calls from the browser was instantly appreciated by my colleagues from the sales department. And, of course, call tracking is on the high level. We regularly use its data to launch up ads.

Our main task was to track sources of calls. We also needed to understand the cost recovery of each advertising campaign and the performance of keywords there. Ringostat call tracking and virtual PBX perfectly covered our needs. Moreover, after the trial period, we decided to connect a callback widget. First of all, it is an additional channel of communication. Ans, secondly, it is also an analytical tool, as we receive the required information on callers.

We decided to choose Ringostat because of precise and clear statistics of reports on calls. The service is stable and employees from the support team are always involved in our tasks. We use callback as an analytical tool. It shows us statistics on customers in the call log. It displays where customers who ordered callback are coming from. Virtual PBX and Ringostat Smart Phone integrated with a CRM system is a great combo for connecting with customers and control of sales reps' work.