Starting from implementation the experience was amazing! I've been part of ERP implementation projects that have taken 12+ months, whereas we were live in ~9 weeks. The implementation team was really knowledgeable and took the time to understand our processes and help us design / build the system that would scale with us. We've been able to reduce our timeline to reconcile cash from 5 days to 1 day leveraging cash rules and AI-enabled cash matching automation. This as well as the native subledgers for previously manually tracked prepaids, fixed assets, and deferred revenue, have allowed us to reduce our month-end close timeline from 12-14 business days down to 5-6 business days. Also, the customer support team at Rillet is fantastic! They do a great job of listening to customers, understanding pain points, and offering solutions at an incredible pace. I've worked with other software solutions where it's nearly impossible to get a hold of a support team member, so this was definitely a game-changer. The product velocity at Rillet is definitely really impressive!

The AI-native foundation is what sets Rillet apart. The AI understands the underlying data, making financial analysis faster and more intuitive than anything I've worked with before. It's also simplified routine tasks like journal entries and data entry, freeing me up to focus on more complex, higher-value analysis. It's a meaningful shift in how our accounting function operates day-to-day.

I run finance and back office as a team of one, and Rillet is the backbone of how we operate. Choosing it was straightforward — no lengthy evaluation, no second-guessing. It's automated the manual work that used to take up a disproportionate amount of time, we're closing the books in days, and the support from the team has been great throughout.