Richpanel allows my team and I to effectively solve customer issues. My partner Harsh Shah has always been a huge help with it comes to integrating new processese.

I really like that its so easy to work in this program. We have saved a lot of support-time. Today we have the smaller package because the ai didnt really work for us. We have tried Hubspot, gorgias and many other programs and we are very picky.... so if we like it.. then its good. The support is also perfect. Quick zoom-call if needed. Thw program pays for itself big time.

Manages all our customer touchpoints which include social media, email and sms. Integrates beautifully with Shopify and gives us a great breakdown of customer purchase history as well as all their conversations with us in the past. We loved Richpanels whiteglove customer support, they were quick to reply to all our queries and helped onboard us from Gorgias. Ease of implementaiton was a big part of our transition. Transparent pricing also a massive bonus, we're no longer hamstrung by ticket pricing, instead it's by agent.