Everything, the team, the product that works, the support, onboarding was amazing, automation, honestly, Rewst is the real deal and it has been a game changer

While Rewst provides many out-of-the-box workflows ready to deploy and realize ROI, the real magic is that Rewst provides a blank canvas for just about anybody with some MSP background to create rich workflows that hook into any SaaS or on-prem integration and create robust workflow automations to automate process that would take hours manually. Your imagination is the only limitation to what can be automated, and the time invested in creating a workflow is rewarded almost immediately by the usefulness and time savings of the automation. Support from the "ROC" via email or Discord is world-class, with people who actually know the product inside and out, and the ROC never hesitates to suggest off-label use methods to accomplish a task, where other vendors would say a method is "not officially supported" or try to charge for professional services to assist in the implementation. Rewst is not interested in taking your money to help you use the product; to the contrary, Support goes out of their way to help their customers make sure they are getting the most out of the platform. Community engagement among Rewst users and Rewst management is like I've never seen before in the MSP space, with customers and management working together to discover more ways to use the platform. It's truly one of those products that customers love, and it's clear that Rewst loves and values its customers. We recovered our investment after the first two weeks of deployment by automating user onboarding and offboarding, a task that once took 1-2 hours per ticket and can now be done in less than 10 minutes.

Rest is best for enhancing the automation process one creates; the Discord channel is excellent!