Revuze is a real business partner for us at L'Oréal. From briefing to delivery, we always count on the flexibility and reactivity of the Revuze team to meet our needs in a quick and easy way. We are very happy with the wide coverage and high quality of data currently being provided to us, and the excellence in their client service processes really puts Revuze at the top of our data providers pipeline. We have built a very strong and close partnership with Revuze so far, which reassures our team and enables us to quickly react to new business demands and needs.
1. Relevant Topics: Their machine learning algorithms identify conversation topics for each product category, creating a unique taxonomy without human intervention. This has been invaluable to our quality and product teams.
2. Accurate Sentiment Analysis: Revuze’s contextual intelligence understands sentiment and context, delivering precise insights on customer satisfaction.
3. Competitive Insights: Revuze provides easily accessible dashboards & reporting to allow for competitive comparisons and gain insight into the consumer experience.
Automates consumer researches, detects customer sentiments while responding. It provides clean and granular data to understand each benchmark in detail.
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