I like the reports function in order to stay abrest of the reviews that are coming in from multiple sites. I like the fact that I can submit 120 customers per month in order to generate positive and negative private and public feedback. Monitoring is much easier using this platform than others.

We now create a Reviews page on each of our client's websites do display testimonials their clients have given them. We make this part of our Local SEO package and it's a client favorite. Then we have our clients send the link out to their clients, and ask them for their reviews - most are happy to give the feedback.

They have helped increase our positive reviews across all the platforms. They are also helping us identify areas where we need to improve.