Customer satisfaction with live chat. It boosts my business by improving customer experience. Its live chat, automation, and analytics features are all useful for businesses looking to increase conversions and improve customer satisfaction.

The interface / operating system is user-friendly. I Love how it has all the chats in one window/tab instead of having multiple open also love the options of having the files and other attachments - kinda like an express email / chat app

Its a best tool to engage your customers and listen to their issues. It improves customer statisfaction in the end.