Retently's customer support is some of the best I've experienced. Not only do they respond quickly, their answers are thorough and often customized for my exact issue. They take the time to go above and beyond to ensure we're utilizing their tools to their fullest capacity.
Fairly easy to use and has lots of customizations available. Can rely on Retently for HighTech/Low Touch customer segments. The cost is pretty good compared to the market. Support is readily available and helpful.
I hardly ever get this passionate about software, but Retently has blown my mind. It's super easy to use, it takes no time to configure a campaign and launch it. The interface is well-thought and intuitive, very different from other clumsy survey tools out there.
I found that Retently has the best out-of-the-box survey design that works well on mobile and desktop. It has also a ton of features that make the surveys highly customisable and powerful.
I've been finding their documentation and content extremely helpful, it answered every question I had and guided me through some extra features I could use that I didn't know about. It also integrates with so many apps.
Lastly, their support is on point. Alex is always really fast and incredibly detailed when helping me.
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