We've vetted several vendors and been with some of the biggest in the real estate space. Reliance has been a fantastic choice and continues to serve us and our agents incredibly well. The onboarding process was well thought out and the inevitable hiccups were never a huge issue for the team. Communication was and is great with Reliance. Every time we met a new Reliance member, the interaction was always positive. Nick Villanti kicked us off in our process and continues to be a great resource. Then we met Sean and Kathleen McRae who are simply amazing. Nyssa in design is great at what she does. Son is wicked smart helping us with the API, Shawn answers a ton of questions for us and responds quickly, and we couldn't be happier with Ryan who's a phenomenal advocate for us and knows the system through and through. Every layer of personnel just reinforces our decision and I know I'm blanking on several others who make our lives easier as well.

What I liked best was the ease of communicating with Nick Villanti, Sr. Vice President at Reliance. Nick was great at answering questions in layman's terms! I am not a technology professional so being heavily involved in the project of creating a new company/regional site and agent sites was a great learning experience for me. It would not have been an easy task if not for Nick and his entire team. Working with Nick along with our project manager, Erik Grimnes was stress-free! They are extremely knowledgeable about their products and were able to handle solutions to integrations with other platforms with ease when working with our IT and Administrative Services Departments. Their response time was incredible.

Their team is always willing to help and has consistently gone above and beyond expectations.