Regula’s technology has enabled us to achieve a 100% reliable identity document authentication process for all our clients in the financial and fintech sectors, both in Mexico and across Latin America, and for a wide range of use cases. These include verifying identity documents at bank branches and through digital channels, as well as supporting the origination process for financial products on web channels and in mobile apps. The straightforward integration of their technology—either through their SDKs or via a robust set of APIs—into our onboarding products and financial platforms (factoring, leasing, consumer finance) has helped us meet requirements for identity document authentication and identity validation, including the use of their advanced, certified facial biometric technology. We also have strong confidence in Regula’s technology because of its continuously updated document database, which allows us to validate documents from around the world, as well as local documents in each country. Their technical support and service are excellent, and we work with a team of Regula experts who handle our requests quickly and effectively. The price-to-performance ratio of their technology has also allowed us to win projects very aggressively. Overall, performance for document validation and facial biometrics is outstanding, and the AI and intelligence capabilities align perfectly with our AI solutions portfolio.

What we value most about Regula is the consistency and reliability of their solutions. Their technology ensures accuracy in every verification process, which strengthens our operations and builds trust with our clients. Beyond the product, we appreciate their professionalism and responsiveness as a provider, making them a dependable partner for SUMA México.

The product is available both on-premises and as a cloud-ready solution, which makes it suitable for small and large-scale deployments alike. The standout feature for me is the identity verification, which accurately matches selfies with ID photos. In addition, the technical support team is highly knowledgeable and does a great job resolving complex cases. It’s also easy to get started, while still being ready for deep customization when needed. Users have granular control over verification thresholds, allowing for a highly 'strict' configuration of document processing.