Catalina is a small to medium size company which some MSSP may put less priority when it comes to coverage however throughout the many years with Red Canary and working with their team, never once have I felt as if we weren't a priority client to them. From their customer support, incident response, threat investigation and continous hands-on helping deploy and technology and secure our environment, Red Canary always provide timely and extremely effective services! Also the Threat Investigation integration abilities to add all of our security sources to a single centralized review area has definitly made my and our analysts life easier! (with continous new source options rolling out)

Prompt response to incident, detailed notes on steps taken to remediate

Fantastic threat detection and response, equally fantastic customer service. Not a replacement for our SOC, but a true collaborative and strategic partner.