Red Canary is quick and effective at detecting genuine threats and executing your automations to contain the threat. We have been using Red Canary for a few years and have found comfort in their reliable and timely 24x7 detections. They often publish intelligence reports that helps reassure us they're on top of threat actors and attack trends. When we ask about detection coverage for a current or emerging threat actor and their TTPs, they're already on top of it. We've swapped EDR tools and with the Red Canary team's help, it was a seamless transition with no downtime or lapse in detection coverage. Their threat hunting and engineering team is readily accessible and our account manager Matt Tauaese has been very proactive and engaged in helping make sure we get the most out of our service.

The partnership and collaborative approach that we are not treated like just another customer, and that when we have ideas for ways to improve our customer experience and make suggestions on improvements to the product and services that Red Canary provides an environment of active listening to our concerns and feedback.

The Active Remediation add on is extremely useful