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Recursive Labs

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39 reviews
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Average star rating
4.5
Serving customers since
2011
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11 reviews

Product Description

Cut phone support time in half with seamless, zero-download co-browsing. Solve issues faster by guiding users on-screen, use AI call insights to boost training & QA, and troubleshoot instantly with console logs. 

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Recursive Labs Reviews

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BM
Bindiya M.
11/06/2024
Validated Reviewer
Review source: G2 invite
Incentivized Review

Enhancing Workflow Efficiency through Recursive Lab's Realtime

Recursive Lab's Realtime allows agents to communicate directly with customers through secure video interactions the platform supports instant connections via web or mobile without customers needing to download an app or create an account this helps elevate the customer experience and speed up issue resolution
NS
Navya S.
11/06/2024
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Review source: G2 invite
Incentivized Review

Achieving Customer Centric Goals with Recursive Lab's Realtime

Recursive Lab's Realtime foster innovation by enabling businesses to continuosly monitor customer behaviour, market trends, and internal performance this real time visibility allows for rapid adjustment to products, services and strategies, through this companies stay ahead of their competitors
BP
bhavya P.
11/06/2024
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Review source: G2 invite
Incentivized Review

Recursive Lab's Realtime Techniques for better performance

Recursive Lab's Realtime Facilitate better customer experience management with the ability to analyze customer behavior and preferences in real time, businesses can personalize their offerings and improve customer satisfaction this helps increase loyalty and drives long term customer relationship

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HQ Location:
Wildwood, US

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What is Recursive Labs?

Recursive Labs provides an industry-leading suite of visual customer engagement tools such as mobile camera streaming, cobrowsing, & video chat. With the most complete platform on the market, we work with industry giants in Financial Services, Field Services, Healthcare, Manufacturing, Insurance, Pharmaceuticals, & many more. Our products help our customers interact safely and securely with their customers in new and innovative ways via a broad array of screen sharing, cobrowsing, video chat, & live camera streaming technologies. We can help support a broad array of customer interactions ranging from sales enablement, to customer service and support on out to field service.

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Year Founded
2011