Increasing the speed to knowledge and easy control access for our support teams was the mission. They were having to learn and manage multiple tools and cross-reference data to gain proper status for identifying concerns and making decisions. We knew our teams needed better visibility into our networks and an easier way to carry out complex tasks across them. ReadyWorks delivered on this and helped us create the single pane of glass we needed with significant time savings over having to develop the tool ourselves. Their ability to quickly integrate with various systems and get them functioning at scale was also very impressive.
We are currently using for asset management and it's configurability and flexibility has helped us integrate with existing internal solutions. Out of the box, ReadyWorks self service portal has helped us wrangle user data as well as improve the validity of our overall asset data. We are now considering using the platform for other works flows as well.
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