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RavenApps

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3 reviews
  • 1 profiles
  • 1 categories
Average star rating
4.7
Serving customers since
2020
Profile Type
Category
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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3
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RavenApps Reviews

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Profile Name
Star Rating
3
0
0
0
0
DD
Dhice D.
10/16/2023
Validated Reviewer
Review source: G2 invite
Incentivized Review

Grids - Salesforce Review

Easy to install and maintain, efficient and time-saving and solves the issue of tedious data entry
Gab C.
GC
Gab C.
Media Intelligence
10/10/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Organisation of cases made better

It's effective as it organizes cases making people efficient
Arun K.
AK
Arun K.
Student at St. Joseph's First Grade college, Mysore
10/10/2023
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Grids helps in easy navigation of the cases or incidents which we create in Salesforce Lightning.

Grids are easily accessible and help navigation of cases in a better way

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HQ Location:
Central London, GB

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Details

Year Founded
2020
Ownership
NYSE: CRM