ease of use, real time tracking and data

I love that it automates so many things and allows you to work in Slack to update things in Salesforce. I also love how user-friendly it is and makes a lot of things very convenient to do.

Easy to configure - love being able to think of something and implement in less than 10 minutes. Depth of Configurability - there are very few limitations in getting a notification spun up - they have thought of so many use cases. Responsive Notifications - Buttons in slack make it so easy for sales (and CSM, and Relationship Managers, and Ops) to take ACTION. It may only save a few clicks / seconds, but with the convenience of the buttons I've found that people actually TAKE the action we want them to... where dashboards, chatter posts etc. seemed to fall short. The Company & Employees - Just an incredible group of people! Extremely responsive, helpful, professional... ideal company to partner with.