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Quest Software

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4.3 out of 5 stars
692 reviews
  • 51 profiles
  • 42 categories
Average star rating
4.3
Serving customers since
1987
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Cobrowse.io

15 reviews

Product Description

Cobrowse is a fully featured, collaborative browsing solution for web and mobile. Flexible, powerful, and trusted, it empowers agents to delight customers with personalized, real-time engagement. Cobrowse provides faster issue identification and resolution, improved first-call resolution rates, and reduced average handle time (AHT). At the same time, it delivers a consistent, frictionless experience across multiple platforms, leading to improvements in CSAT, loyalty, and advocacy. Powerful: Universal co-browsing across all digital platforms, including web, native mobile iOS and Android apps, third-party apps and PDF content. Flexible: APIs and a range of configuration options to seamlessly integrate into existing workflows. Trusted: Private by default, compliant data redaction, session replays for auditability and self-hosting options.

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441
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4

Quest Software Reviews

Review Filters
Profile Name
Star Rating
441
252
51
10
4
Mary B.
MB
Mary B.
Data Research Analyst at CorSource
08/11/2020
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Excellent software for managing computer systems

|KACE Unified Endpoint Manager
I like using Kace it has made my work much easier, it has been a vital tool for our company in supporting our customers, we also use it to make an inventory of all our laptops, it also includes a technical assistance ticket system, it is a great asset for managing systems, it also allows us to see at the touch of a button what kind of machines we have, it has allowed us to manage updates for all our users, it also offers an excellent user interface to manage.
SH
sondre h.
08/05/2020
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review

Very helpful and professional crew

|Quadrotech
Personal contact with a god techperson that fixed everything
FB
Fabrizio B.
IT Department
08/05/2020
Validated Reviewer
Review source: G2 invite
Incentivized Review

A subtle connection to the database schema with a high percentage of protection.

|Toad For Oracle
It has easy access to different and variable instances and schemas, one of the most striking points from my point of view, which makes it one of the ones I like the most, regarding its storage functionalities, including its storage capabilities. Monitoring during the execution of a particular project, I like that its interface design transfers emotion and charity, it is implicit to want to offer its innovative information in every aspect that occurs internally in the development of the platform.

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HQ Location:
Aliso Viejo, CA

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@Quest

What is Quest Software?

At Quest, we create software solutions that simplify IT management and help customers achieve IT resilience. Our solutions maximize the value of our customers’ data performance, streamline migration and modernization processes, enhance Active Directory and Office 365 management capabilities and strengthen cybersecurity. Since 1987, we have partnered with more than 130,000 organizations, including 95 percent of the Fortune 500, to help them become data empowered, protect their identities and directories, and reduce their potential attack surface. Quest provides a broad range of service offerings to support our solutions and meet the ever-changing customer needs in an evolving enterprise IT landscape. Quest is headquartered in Aliso Viejo, California, and has more than 3,500 team members located in 39 countries.

Details

Year Founded
1987
Ownership
NYSE: DGX