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Quest Software

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692 reviews
  • 51 profiles
  • 42 categories
Average star rating
4.3
Serving customers since
1987
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Serviceaide ChangeGear

99 reviews

Product Description

Serviceaide ChangeGear is a fully-integrated Service Desk Platform with powerful features and affordable pricing built to meet all of your IT service management needs.

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441
252
51
10
4

Quest Software Reviews

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Profile Name
Star Rating
441
252
51
10
4
Jim H.
JH
Jim H.
CIO/CISO/IT Director
01/20/2022
Validated Reviewer
Review source: Organic

The KACE is probably the best all around Appliance

This product is an excellent multifunctional use application that you can use it for asset tracking, scripting, inventory, patching, and even discovery. The cost is also reasonable for the capabilities. You can also highly customize the service desk.
Tia C.
TC
Tia C.
Open for new opportunities
01/19/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Key account specialist

Very effective and efficient. Easy to use, very much user friendly.
SS
senthilkumar s.
01/15/2022
Validated Reviewer
Review source: G2 invite
Incentivized Review

Quest Recovery Manager - Backbone of Backup and Recovery Process

1. Without outages, It can be able to complete the backup process which results in less impact on the users. 2. Few of the repeated restoring/backup steps were automated and that reduces the manual effort and improves efficiency in the production support environment. 3. Its incremental backup feature is awesome. For example, if there is a minor change in the existing file, it backs up only the part of the file which has the change. Obviously, it's time-consuming.

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HQ Location:
Aliso Viejo, CA

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@Quest

What is Quest Software?

At Quest, we create software solutions that simplify IT management and help customers achieve IT resilience. Our solutions maximize the value of our customers’ data performance, streamline migration and modernization processes, enhance Active Directory and Office 365 management capabilities and strengthen cybersecurity. Since 1987, we have partnered with more than 130,000 organizations, including 95 percent of the Fortune 500, to help them become data empowered, protect their identities and directories, and reduce their potential attack surface. Quest provides a broad range of service offerings to support our solutions and meet the ever-changing customer needs in an evolving enterprise IT landscape. Quest is headquartered in Aliso Viejo, California, and has more than 3,500 team members located in 39 countries.

Details

Year Founded
1987
Ownership
NYSE: DGX