Quality Driven Software allows us to survey our clients immediately after a clean. This enables us to catch issues before they blow up and lets people vent before posting on Google or Yelp. It also helped with our morale because we found that we were getting more 5 star reviews than we thought. When you only hear from the complainers, you feel like you are doing nothing right. This helped us confirm we are making the majority of our clients happy.
It's incredibly easy to setup and use. I love the fact that it's customizable, very user-friendly, visually appealing and constantly adding features based on feedback from users. I feel it helps us maintain close relationships with our clients as we grow, in a way that wouldn't be possible without this software.
My favorite thing about this software is that it’s so easy to use. Easy to create surveys; easy to send surveys; easy to sync the software with our scheduling software. I also love the customer service. So helpful. They make lots of great updates based on their customers requests/needs
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