Purplepass is very user-friendly, and their staff is responsive and helpful. Some of my events require specialized seating (VIP), and they can do it all.
We've been using Purple Pass since 2019 across 6 different events, and we fully intend to keep using them for our events in the future. Ticketing software is as varied as the wide array of ticketing needs out there, but for what we use Purple Pass for, it does the job perfectly. We love the customizable "look and feel" for the purchasers' end, and all of the "back-end" options for the sellers. For example, downloading spreadsheet reports of all of your purchases makes it easy to create check-off lists, search for specific purchasers, etc.
There are also several features I haven't delved into, but I'm happy that they're there if we decide to utilize them, such as SMS Texting and Emailing customers, using tracking links, etc.
It's also nice to view easy-to-read generated stats for ticket sales, so you can gauge the success of specific marketing campaigns.
Lastly, I'll mention that I love the simple pricing structure. It's a very reasonable small percentage and set price per ticket. There is no having to write up contracts long term, purchase bulk packages of tickets, etc. Very simple and nice. We use other ticketing software for different needs we have, but Purple Pass is perfect for what we use it for, and the pricing is much better!
Look through the features, and if it looks like a fit, I would highly recommend it!
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