The reporting features of this software.

I mostly used Protractor for its reporting purposes when I worked as a Project Manager for a mid-sized franchise system called "Honest-1 Auto Care". All of the franchise units were required to use this system, and we all really found it to be a pretty great system for use in the auto-repair POS environment.

I liked the in dept scheduling feature it makes sure that there is enough time to speak with each client about the issues with their vehicles.