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ProProfs

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257 reviews
  • 11 profiles
  • 24 categories
Average star rating
4.4
Serving customers since
2009
Profile Type
Category
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Helpjuice

165 reviews

Product Description

Helpjuice’s easy-to-use and most powerful knowledge base software is designed from the ground up to help you scale your customer support, and, collaborate better with your team.

Profile Name

Star Rating

194
64
8
2
2

ProProfs Reviews

Review Filters
Profile Name
Star Rating
194
64
8
2
2
Madeleine W.
MW
Madeleine W.
French Instructor
12/02/2020
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review

Great for simple polls

Proprofs Poll Maker is an excellent tool for creating and sending simple polls. It may not be as advanced or have as many options as TypeForm, Survey Monkey, or even Google Forms, but it's simple and straight to the point. I especially enjoy the option to create personality quizzes (as a French teacher, I find this particularly engaging if I can relate to French content).
Akhilesh M.
AM
Akhilesh M.
Team Lead at AdMedia Technologies Pvt Ltd
11/28/2020
Validated Reviewer
Review source: Organic

Understanding Customer Requirements is a Reality Now

We were amazed by the detailed reports provided by the tool. They were of real help to us in understanding how customers are using our knowledge base. The best part anyone can understand reports as they are in graphical and tabular forms. We had no idea that the reports would capture even minor details like the number of articles created weekly and keywords that do not deliver accurate information. The tool’s reporting system is simply amazing.
Teodora L.
TL
Teodora L.
SaaS Marketer and Host of Insider Insights Podcast at Socialinsider
11/27/2020
Validated Reviewer
Verified Current User
Review source: Organic

Great for Managing Multiple Tasks

The best thing about this project tool is that we can manage multiple tasks in one place. We’ve tracked task timelines through its intuitive dashboard and easily get to know who is working on what and how far have they progressed on the overall deliverable of the project.

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HQ Location:
Los Angeles, CA

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@ProProfs

What is ProProfs?

ProProfs empowers users with a valuable platform to apply knowledge, helping them increase productivity, efficiency and profitability.

Details

Year Founded
2009