Promys is a robust, yet easy to use, solution which provides us the platform we need to better serve our customers and reduce internal inefficiencies that were caused by using multiple systems for quoting, procurement, and scheduling. Having all stages of a project linked in one solution, with cloud access, is invaluable to our business.
PM
Pat M.
Pat Mancuso is the Chief Financial Officer at RYCOM Corporation.
What we like best is that Promys covers our business requirement from lead generation to ongoing help desk support. In the past, we used several different methods to capture information and there was no flow or continuity of customer information available in one location. We like that it is cloud based. It is fairly simple to use which makes training an easier task. The team at Promys is very responsive and easy to work with and are always open to feedback and suggestions.
Promys has a fantastic team supporting them who are always willing to help, train, etc. The full software is always available via any web browser, and we have never experienced down time unless the internet breaks. There is a bit of a learning curve, but, once you know it, you and your team will always be able to find what you need and track your orders and projects quickly and easily.
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