ProcessKit

ProcessKit is built for businesses like mine. If you have gone through the hassle of building and documenting your processes, you need a tool like this one. You basically store your processes in ProcessKit and then trigger new projects from it. This makes your projects easy to follow and execute. You always have a clear view of what's happening with each client and your team gets a clean task list they need to work on every day. Each task has a set of instructions coming from your processes. It doesn't get easier than that. The app is very flexible in adapting to any process you have and it has automation features that help you move the work forward without you having to babysit projects or micromanage your team. Like notifying others, updating due dates, showing/not showing certain tasks based on how the project is going. It takes a lot of busywork off my plate.