Single visibility of resourcing aligned with opportunity forecasts in the same system really drives business impact. I like the ability extend and customize the tool to look at project health and then integrate the data to our CS platform.
The upside is definitly the way it integrates with Salesforce, yet has a different look and feel from Salesforce. I've also found the supoort, when required, is very good.
PW
Piyush W.
Head of Technical Consultancy @ Condeco | Customer Success Enthusiast | Leadership Culture | Customer Support Strategist | Customer Experience Advisor
The tool integrates with SalesForce, which we use as a repository for customer information. Easy collaboration with Sales and Support has made it efficient. The efficiency we look forward to planning the project and collaborating with technical teams easily is definitely at its best. Undoubtedly this has helped us thinking less about project management, more about improvements in different space.
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