In my role as an HRBP I especially valued Procaire's retention paths. Retention paths helped me identify at risk talent, and narrow down why those employees were at risk. Having clear areas that needed to be addressed, such as meeting load or number of tasks, allowed me for much more direct and meaningful conversations with managers and leaders, and I was able to create goals for them to accomplish with their directs to help retain the employees before it was too late. I regularly used the meeting load tracker to help reduce meeting burnout and help managers improve calendar management with their teams to optimize for larger blocks of maker time (time free of meetings). With my org's leadership team, we set a goal for every manager to have at least weekly one-on-one with each direct to improve connection. Procaire made it easy for me to track and present progress to the team.

When I initially learned about Procaire, I was under the impression that it was just a tool to figure out who was at risk for leaving the company. I quickly figured out it does so much more than that. It's a tool that helps leaders analyze employee engagement, burnout, Diversity Inclusion & Belonging, Maker time, and so much more. I don't think I've figured out how much it can do. It easily links with Outlook Calendar, Workday, Jira, Github so it can gather the meta-data. It then uses its AI to analyze the workforce. Some might be concerned about a data privacy issue, but since it only looks at meta-data, our employee's PII is protected. Our security team was comfortable with the data and privacy protections the Procaire team had put in place. And we log in through Okta - our SSO. My first "ah-ha" moment came when they were doing a demo of our data and showed that one of our employees who had recently left the company actually had a big impact on others. We didn't even realize it - he was a lower level, shorter-term employee, and we didn't think anything of it. When others from his dept started to leave, we had no idea that one reason may have been because this employee had left a month or two earlier. He was in many different projects, working across the organization, and had built up a small network around him. Had we known this, we may have been able to intervene before he considered leaving. During Covid, many of our employees suffered from burnout, and there were several complaints about having too many meetings. They didn't have time to get their work done. We now have the data to determine "maker time" and the number of hours people spend in meetings on a given day or week. We are now using this to help managers be more thoughtful on who should be in meetings. We need to do a better job at allowing employees to have the time to get stuff done. We are just at the beginning stages with Procaire, and I see some big potential. We are populating a library of tasks/activities to help managers reengage employees based on issues flagged by Procaire. We also loaded our training information and our talent review information into the system to help us get a wider view of risk and engagement in the company.