Eldermark Senior Living provides reporting from clinical to billing and allows you to input data with assessments, clinical information, reports, risk management, billing and more.
I cannot express how amazing this company is. Alexandra and Patrick are my primary points of contact (and I've communicated with Grant on their help desk team too) and every single time they have addressed any questions or concerns I've had. If they didn't have a solution outright, they worked to find one. I've never been left in the dark or had to wait indefinitely to hear back on anything, big or small. Their appointment request feature is a favorite among patients and frequently used and having our own office forms online filled out and sent directly to us saves a lot of time. Easy to implement changes as needed. Easy integrations. Easy getting help when needed. They are 10 steps ahead and I cannot imagine ever switching to another company after experiencing this level of service.
Patrick and the whole team at practicebeat have been a great asset for practice. They are thoughtful and engaging to help optimize our practice website and search engine optimization. I highly recommend them for both their technical skills and customer service.
I really enjoy my interactions with the people who work at PracticeBeat. Specifically, Grant Rossi and Patrick Breiner always provide consistently top notch customer service. They are prompt, professional, and always readily accessibl eto asnwer questions or solve issues.
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