Portage Communications
6 reviews
- 2 profiles
- 2 categories
Average star rating
4.9
Serving customers since
1994
All Profiles
AgentTime
Portage Communications provides a workforce management solutions that are easy to learn and flexible in their use, call center managers from financial services, catalog sales, customer service centers, help desks, health care, utilities, government institutions and others are using our solutions for maximum productivity.
Call Center Designer
Call Center Designer is a staffing, prediction, modeling, and analysis software tool for your inbound call center.
Portage Communications Reviews
GM
Gauri M.
AgentTime (AT) is the best overall software
AgentTime is very efficient and error-free. We use this software at our office, and we are delighted with the performance it offers. It is very helpful for our call center operations. It helps to clear the queue on timely basis. And also helps to schedule the staffing at our office.
SG
Sachin G.
AT (AgentTime) is an all-rounder software solution for Contact Centers
It's been about a year we have been using AgentTime daily, and I would like to share that it is a fantastic solution for contact centers. You can check the details of active agents in real-time and manage the queue with the help of WFM (Workforce Management) very quickly.
JH
Jennifer H.
Banking ProfessionalCall Center Designer
Hands down one of the best Call Center companies in the business.
About
Details
Year Founded
1994
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