Customer focus and collaboration. Communication is also prompt and clear.

Fantastic software: Very user friendly, authority and access levels set exactly as a company needs them, full audit trails throughout, links with Sage. Support/ helpline second to none, always a fast response and problem always solved. Purchased to satisfy an observation (PO control process could be improved) during external audit, no queries from audit team since. Good value for money. System can be configured to suit requirements, you can make it more or less complicated as necessary.

The simplistic nature of the program and ease of use